FAQ

Is the shipping worldwide?

Yes, we offer worldwide shipping for all our products.

 

How much will shipping be?

The shipping costs are already included in the price, so there are no additional charges for shipping.

 

When will the product be sent?

  • Giclee Prints are typically dispatched within 7 days of your order being placed.
  • Original paintings are usually dispatched within 48 hours.

 

What happens if my print arrives damaged?

Please feel free to send me photos of the damaged items along with your order number via email. Once received, I will arrange for the damaged original artworks to be returned to me. Following the return process, I will promptly issue a full refund for the items. Your satisfaction is our top priority, and we are committed to ensuring that you receive the quality products you expect. Thank you for your cooperation and understanding.

hellotoalita@gmail.com

 

Returns and Guarantees

We take pride in offering a money-back guarantee with every order. If, for any reason, you are not completely satisfied with your purchase, you have the option to return the item within 14 days for a full refund.

 

Print Info

All our Giclee Prints are meticulously produced and shipped from a carbon-neutral and environmentally friendly facility. These prints are presented on museum-grade, fine art paper, ensuring exceptional quality and longevity.

 

What is Giclée?

Giclée printing is renowned for its high-resolution output, commonly used in artist productions. Utilizing very fine and lightproof inks sprayed onto specialized paper, these prints boast an artistic look and unparalleled quality. Unlike conventional printing methods that rely on 4-color CMYK, Giclée printing employs up to 12 colors, including RGB and special colors, resulting in superior color accuracy and vibrancy.

 

Longevity of Artworks

Our Giclée prints offer archival quality with a lifespan of up to 80 years, ensuring your artwork remains vibrant and pristine for generations to come.

 

Protecting Your Prints for Longevity

  • Avoid incorrect placement of artwork in sunlight.
  • Use uv-blocking acrylic or glass for framing.
  • Avoid any contact with moisture or water.

    Custom Orders and Commissions

    Should you desire personalized commissions or specific sizing, including lamination in acrylic glass or other customizations, please don't hesitate to reach out to us via email at hellotoalita@gmail.com. We will gladly discuss your requirements and explore how we can accommodate your needs.

    We hope this information addresses your inquiries adequately. Should you have any further questions or require assistance, please feel free to contact us. We're here to ensure your experience with us is nothing short of exceptional.

    hellotoalita@gmail.com